Privacy Policy

Privacy Policy

Jiangsu Pneuma Tech Co., Ltd.，values your privacy and is committed to protecting the personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, process, store, and safeguard your information when you interact with us online or offline.

1. Information We Collect

• Personal details: name, email address, phone number
• Business information: company name, position, business type, project scope
• Technical data: IP address, browser type, device ID, cookies
• Inquiry records: form submissions, quote requests, live chat transcripts
• Logistics and delivery data for international shipments

2. How We Use Your Information

• To respond to your inquiries, quotation requests, or technical consultations
• To fulfill orders, contracts, or shipping arrangements for gas generation equipment
• To improve our products and customer service based on feedback
• To send you relevant updates, offers, or industry insights (only with your consent)
• To comply with legal obligations and regulatory audits

3. Sources of Data Collection

We collect personal data directly from you (via forms, emails, or events), through automated means (cookies, web logs), and occasionally from third-party partners such as freight agencies or engineering contractors you appoint.

4. Third-Party Services

We may use trusted third-party platforms for hosting, email communication, CRM, and logistics coordination. These service providers are contractually bound to maintain data confidentiality and comply with data protection laws.

5. Data Storage and Retention

We store your personal data securely in our cloud-based systems and restrict access to authorized personnel only. Data is retained only for as long as necessary to fulfill its purpose, or as required by law (e.g., 7 years for accounting records).

6. International Data Transfers

As a global engineering supplier, we may transfer your data across borders (e.g., from the EU to China) strictly for operational and fulfillment purposes. We ensure such transfers comply with applicable data protection frameworks such as the GDPR or standard contractual clauses.

7. Your Rights

• Right to access and review your personal information
• Right to correct or update inaccurate data
• Right to request deletion, subject to legal retention obligations
• Right to withdraw consent for marketing at any time

You can exercise these rights by contacting us at:

8. Cookie Policy

Our website uses cookies to track site performance, improve user experience, and analyze behavior. You can manage your cookie preferences through your browser settings. Blocking cookies may affect certain website functionalities.

9. Children’s Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal information from minors.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revision date.

11. Contact Us