FAQS

Frequently Asked Questions

1. What types of gas equipment do you provide?

We offer PSA oxygen generators, VPSA oxygen systems, air separation units, liquid nitrogen generators, and more. These are widely used in medical, chemical, steel, and new energy industries.

2. Can your equipment be customized to our requirements?

Absolutely. We tailor solutions based on your gas flow rate, oxygen purity, site conditions, available power supply, and other factors to ensure the most suitable configuration.

3. Do you offer installation and commissioning services?

Yes, we offer on-site installation worldwide and remote commissioning support. For key systems, our experienced engineers can provide in-person setup and training.

4. What certifications do your products have?

Our products are certified by CE, PED, and EAC. Our factory holds the A2 Pressure Vessel Manufacturing License and operates under ISO quality management systems.

5. How energy-efficient is your equipment?

Thanks to our 12 core patented technologies (including 5 invention patents), our systems operate with over 15% lower energy consumption compared to the industry average.

6. What does your after-sales service include?

We provide a one-year full warranty and lifetime technical support. During the warranty period, core parts are replaced free of charge. We also offer 24/7 remote diagnosis and support.

7. What payment methods do you accept?

We support T/T bank transfer, L/C, international Alipay, PayPal, and other mainstream global payment methods. Flexible options can be discussed based on your needs.

8. What is your typical delivery time?

For standard models, delivery is within 15–25 working days. For custom systems, the lead time is usually 25–45 working days depending on complexity. Please confirm with our sales team.

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